“Our platform is built with security and compliance at its core, and independently audited against industry standards.”
Product Certifications

ISO/IEC 19989-3 Security Testing
Biometric system security testing
In addition to functional performance, Mobai subjects its biometric systems to security evaluations in conformity with ISO/IEC 19989-3. This ISO standard is part of a series outlining criteria and methodologies for security evaluation of biometric systems, including testing their recognition performance and resistance to presentation attacks under rigorous conditions.
By testing in line with ISO 19989-3 methods, we ensure that our face verification and liveness detection not only perform well in ideal scenarios, but also maintain security under adversarial conditions as per international criteria. For decision makers, this means Mobai’s technology has been vetted against advanced threat models an extra layer of assurance that our solutions are secure by design.
NIST FVRT
Face Recognition Vendor Test
NIST conducts rigorous evaluations on undisclosed datasets comprising millions of facial images collected under diverse real-world conditions, including visa applications, mugshots, border crossings, and kiosk environments. These images span over 100 nationalities and age groups, making NIST’s FRVT one of the most authoritative benchmarks for biometric performance worldwide.
Based on NIST testing assumptions and conversion models, Mobai’s visa–border matching scenario yields an accuracy of 99.9999%, significantly exceeding the 99% success rate required by BITS for confidence-level algorithms.


ISO/IEC 30107-3 Certified PAD
Liveness Detection
Mobai’s liveness detection technology has independent certification to ISO/IEC 30107-3 which is the international standard for Presentation Attack Detection. In tests conducted by the Swiss Center for Biometrics Research and Testing (Idiap), our system achieved a perfect score detecting almost 100% of spoof attempts with 0.246% error rate. This certification confirms our solution’s effectiveness against biometric spoofs and is a testament to our product’s quality. ISO 30107-3 compliance means built in fraud defence: you can trust that the person verifying is real and not an imposter, which significantly reduces identity fraud risk in your processes.
In the words of Mobai’s CEO, such third party testing and certification “strengthen our relationships with key customers and partners” through greater trust.
CEN/TS 18099
Biometric Data Injection Attack Detection
Mobai is proactively working towards compliance with CEN/TS 18099:2024, a new European standard focused on detecting biometric data injection attacks. These attacks involve injecting fake digital biometric data into the verification process to fool the system, a sophisticated fraud method. The CEN/TS 18099 guidelines define how to identify and mitigate such threats. By engaging early with this standard and undergoing the relevant certification process, Mobai is staying ahead of emerging fraud techniques. This forward looking stance means our solution is continuously evolving to counter not just today’s threats like presentation attacks but also tomorrow’s data injection attacks.
In a landscape of rapidly evolving fraud, Mobai’s commitment to ongoing standards compliance ensures you always have state-of-the-art protection and won’t be caught off guard by new vulnerabilities.

Regulatory compliance certifications

ISO/IEC 27001
Information Security
We align our internal security program with the ISO/IEC 27001 standard. It is the leading international framework for Information Security Management Systems. This means Mobai follows rigorous best practices to protect data confidentiality, integrity, and availability. For our clients, ISO 27001 conformity translates to trust that their and their customers’ sensitive data is safeguarded by comprehensive risk management and security controls, reducing the likelihood of breaches or downtime.
GDPR Compliance
Data Privacy
Mobai is fully compliant with the EU General Data Protection Regulation. We implement privacy-by-design in our solutions and enforce strict data protection measures, ensuring personal data and biometrics are processed lawfully and transparently. We also enable end-users to exercise their privacy rights on any stored personal data.
This commitment to GDPR isn’t just legal box-ticking it provides our clients and partners peace of mind that using Mobai will uphold user privacy and avoid regulatory penalties. In short, our solution helps you meet global privacy requirements without compromise.


DORA Conformity
Operational Resilience
As a tech provider to banks and financial services, Mobai conforms to the Digital Operational Resilience Act (DORA) principles. The new EU DORA regulation mandates that ICT service providers to financial entities maintain robust operational resilience and cybersecurity standards.
In practice, Mobai has put in place strong information security measures, incident response plans, and business continuity/disaster recovery processes in line with DORA’s requirements. This means financial institutions working with Mobai can confidently integrate our services, knowing we meet the high bar for security and uptime that regulators expect an important factor when third party risk is under scrutiny.
ETSI TS 119 461 Alignment
Identity Proofing Standards
We ensure our identity proofing processes meet the ETSI TS 119 461 standard, a rigorous European benchmark for remote and in-person identity verification. This standard sets strict requirements for how identity evidence like ID documents and biometric data is captured, processed, and verified to confirm a person’s identity. By designing our solutions in conformity with ETSI TS 119 461, Mobai demonstrates that our identity proofing technology whether operator-assisted or fully automated adheres to the highest levels of integrity, data protection, and reliability.
For decision makers in regulated industries, this alignment means our platform can help you satisfy compliance for customer onboarding and eID issuance. It supports eIDAS-compliant identity verification reducing the burden of extra audits or custom compliance work on your side.

In summary, Mobai’s comprehensive compliance posture from ISO security standards and GDPR privacy safeguards to cutting edge biometric certifications gives our partners confidence and a competitive edge. It assures you that security, privacy, and resilience are ingrained in Mobai’s DNA, allowing you to deploy our biometric solutions knowing they will uphold the highest standards expected by regulators and customers alike.
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Frequently Asked Questions
What services does Mobai provide?
Mobai provides advanced identity verification and biometric authentication solutions designed to enhance security and streamline authentication and digital onboarding processes. Our services include AI-driven face verification, remote and physical ID document authentication, and liveness detection to prevent spoofing attempts. We also offer compliance solutions for KYC (Know Your Customer) regulations, ensuring businesses can verify identities securely and meet legal requirements. Additionally, Mobai provides easy-to-integrate APIs and SDKs, allowing companies to incorporate identity verification seamlessly into their existing platforms, whether for financial services, fintech, or other industries requiring secure user authentication.
How do I create an account on Mobai?
Feel free to contact us if you want a person to give you an introduction or learn more about our solutions.
To create an account with Mobai, simply press the Get started button on our website to sign up. Once registered, you can integrate and test our solution for free, allowing you to explore its capabilities and evaluate its effectiveness. When you're ready to move to production, you'll need to contact our sales team to discuss your specific requirements and complete the onboarding process.
What programming languages and frameworks does Mobai support?
Mobai supports multiple programming languages and frameworks to ensure seamless integration across various platforms. For mobile applications, we provide SDKs for iOS (Swift), Android (Kotlin) and React Native, enabling developers to integrate identity verification into native apps efficiently. Our solutions are designed to be flexible and developer-friendly, making it easy to integrate Mobai’s identity verification technology into your existing applications. For detailed implementation guidelines, refer to our API documentation or contact our support team.
Does Mobai offer a trial period for free?
Yes, we offer a free trial period for businesses looking to test our services. The trial includes access to our key features so you can evaluate the effectiveness of our identity verification solutions. Click the "Get started" button to try it out.
How do I get in touch with Mobai's customer support?
You can reach out to our customer support team by sending an email to info@mobai.bio, and we’ll be happy to assist you with any questions or issues.
